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Contents:

Table of Contents
Note

This page is still being revised. The information is good, but might yet need some clarification.

Introduction

The Deliveries tab is where you create and upload all of your videos. Essentially this represents the Project’s post-production phase. 

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  • so that your team (and your client) can have the best information at their disposal on their current projects.

  • so our management team can accurately monitor our video delivery loads. Good data here will help our system to have a reasonable understanding of your current and future workloads.
    It will also help with scheduling appropriate times for each deliverable, with all team members knowing how much time and how many changes have been allocated.

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Each video delivery requires the following information:

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  • No. of revisions required — this defaults to “2”, but is flexible. Base your decision on our in-house revisions and revision workflow guidelines

  • State — choose the state team that will be responsible for delivering this video. This may appear obvious at first, however it is possible for larger Projects to have multiple videos being delivered across differing states.

  • Production Date — Indicate when you expect to start working on this deliverable. For the most part, that will refer to when the video is being edited — the pre-production and filming events are covered in other tabs.

This is not a scheduling tool. It will not directly affect the production calendar, but the information can and will be used for scheduling.

  • Duration — Estimate the amount of edit time it will take to produce this video (including all of the production elements).

  • Due Date — Indicate the deadline for delivery. The client may not have set a specific deadline, but you will at least be setting one for yourself and communicating to the system when you expect to have this done.

  • Production Elements — this indicates some of the specific elements that will be required to bring this video together in post-production. Depending on which type of video delivery you are adding, these may either be selected by default or excluded as an option

    The three available production elements are:

    • Edit time

    • Animation

    • Color grading

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To let the client know that their video is ready for previewing, select the “Deliver” option, customise the delivery email template, and then click send. This email will invite the client to preview their video from their Client Hub account. The email will link directly to their version of the project’s Deliveries tab. From here they can “view” the video on a page that also provides them with a change request tool. This is the best and most convenient method for their team to communicate their changes to our editors.

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For more on the client’s perspective when using Client Hub, see the Client Hub section. 

Getting the video approved

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  • For some guidelines on revisions management and changes, see here.

  • For more on how to add further changes to the Project, see the Invoices & Accounting section.

Final approval 

When a client is ready to give their final approval, we should get them to formally “approve” from their Client Hub account. This will formalise the client’s approval and improve the chances that they won’t return later with further changes. Equally importantly, this also ensures that the VMSX production reports understand that you have delivered this job.

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