Cancelling a project

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Cancelling a project in the VMS can be straightforward, if the Project is still young. The “Cancel Project” icon can be found to the top-right of your VMS Project window. When you click on this button, if the VMS is satisfied that your project is allowed to be cancelled, you will be reminded that this action cannot be undone and you will be asked to confirm the cancellation.

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A cancelled project will gain the Cancelled status (as opposed to being Archived). It will be locked off from any further work. However, it is possible to “re-open”a duplicate of a cancelled project (more on this later).

I can’t cancel my project — why?

“Sorry, you cannot cancel this project”

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If the VMS answers “yes” to either of these questions, it will block your request with an error message like this. If you are still certain that you need to cancel this Project, the appropriate steps to take are provided in the following sections.

How do I cancel a project if… work has not started, but an invoice has been sent?

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If an invoice has already been sent or production credit has been used, you won’t be able to cancel your project for yourself. Accounts will need to ensure that the appropriate steps are taken to cancel the invoice and balance the ledgers. 

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How do I cancel a project if… work has started?

A project can be freely cancelled while its status is Draft, Active, or Pre-Production. If your team has commenced any billable work on the project, then the VMS will prevent you from cancelling it.

You will need to contact the Accounts department, who will ensure that the appropriate steps are taken to recognise the work already completed before removing the project for you.

How do I re-open a cancelled project?

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For accounting and data management reasons, you cannot re-open a cancelled project.

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