<brief introduction to the client hub>
<Link to the knowledgehub>The Client Hub is where we direct our clients to interact with their project and communicate with us.
From the Client Hub, they can:
access project details
preview, feedback, and approve video deliveries
manage invoices and credit packs
manage their own team’s access
place orders for more work
This module assumes that you have a basic understanding of the Client Hub and it’s services.
Tip |
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For a suite of Client Hub video guides that can be shared with your client, try having a look through the Client Hub Knowledge Hub |
Has my client activated their Client Hub account?
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For more information and video that you can share with your client, watch this:+<Managing your account’s users and access permissions>/
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Why can’t my client login?
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These issues are walked-through in this video, which you can share with your clients: <why can’t I login to Client Hub?>
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Why can’t my client see their video?
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Here a visual walk-through of these issues, in a video that is designed to be shared with your client. <Why can’t I see my videos?>
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