This is a step-by-step guide for getting to know Visual Domain’s latest video management system: VMSX.

Introduction to VMSX + Starting Projects

Introduce yourself to the VMSX and learn how to pick-up and/or create new projects.

Invoices and accounting

An essential part of managing a project at Visual Domain, understand all of the elements involved in preparing for a Project Confirmation and its invoice.

Project Chat + the Communication Hub

Chat directly to your project’s contacts without leaving the VMSX! Here are all of your options.

Pre-Production

A deep-dive on creating and managing every aspect of a project’s Pre-Production phase within VMSX.

Filming Details

A deep-dive on creating, scheduling, and managing all of your project’s shoots within VMSX.

Video Deliveries (Post-Production)

A deep-dive on creating and delivering all of your videos. Essentially the Video Deliveries tab represents the Project’s post-production phase within VMSX.

Independent modules

Individually published modules deep-diving on specific areas/challenges of interest in VMS project management.

How to leave feedback, report bugs, or make suggestions

There are many ways to leave feedback. All of them lead to the same place, where the tech team can provide organised and timely support.

The easiest and most convenient way for everyone will be to use Slack.

• The #tech-support Google Chat channel is for every member of VisDom. Simply comment in this channel and our Tech Support team can take it from there. A message in this channel can be easily converted into a Halp ticket, if we can’t resolve the issue on the spot.

• Send an email to techsupport@visualdomain.com.au. For those of you that still prefer email, this will work just fine and it automatically creates a ticket. Send the email with all the details you can provide — we love screenshots!